Hot Platters FAQ

WHAT IS HOT PLATTERS ? "Hot Platters" began selling vinyl LP's and 45's internationally   in the late 1970's after placing a variety of classified ads in   various music publications from around the world... Several years later, after being a frequent full page advertiser  in record collecting magazines like "Goldmine and Discoveries",  my brother / webmaster Franklin and I started one of the earliest  online music stores on June 12th, 1995 when we launched our   website..   Today we offer over 50 categories of not only records but CD's,  Tapes, Videos, Press Kits, Photos, Sheet Music, DVD's, Music-  Movie-Television related books and memorabilia as well...   To view titles from our extensive inventory, you can click on   any of the categories at the top of this page (Catalog # 1).     You can also view additional titles by clicking on "catalog"   which will take you to "Catalog # 2".    If you are looking for a specific artist or title, you can use   the "search" fields which appear in both of our catalogs.         CAN I MAKE A PURCHASE WITHOUT USING THE SHOPPING CART. ?   YES !   If you would prefer to place an order without having to register  and use our shopping cart, or if you are experiencing any problems  with "checkout", you can order titles by sending an email request to  hotplatters@aol.com    We will combine postage fees on multiple purchases on our website  and ebay store :  http://stores.ebay.com/Hot-Platters-Music-Store__   If you are in the USA and you prefer to have your order shipped by  media mail (cheaper than priority mail though longer delivery time) ,  please email us a list of ALL the titles you are interested in and we  will send you an order form with the total cost.   We are working out some minor glitches with our "new & improved"  e-store.  Please give us some time to resolve these issues and let  us know if you experience any additional problems.           WHAT DO THE ABBREVIATIONS STAND FOR. ?     (1P) = 1st Pressing                                                              (PO) = Promo Only (2P) = 2nd Pressing                                                            (PRO) = Promo Copy (BB or CC) = BB Hole or Cut Corner                             (REL) = Related to Artist (BLK) = Black                                                                       (RI) = Reissue   (B/W) = Backed With                                                          (SLT WRP) = Slight Warp (BRN) = Brown                                                                    (SLVR) = Silver (CVR TR) = Cover Tear                                                     (SOC) = Sticker on Cover (GRN) = Green                                                                     (SOL) = Sticker on Label (JS) = Jukebox Title Strip                                                 (TEST PR.) = Test Pressing (L&S) = Long & Short Version                                        (TOC) = Tape on Cover (LBL TR) = Label Tear                                                       (U.K.) = British Pressing (M&S) = Mono & Stereo Version                                    (WLP) = White Label Promo (N.SOUL) = Northern Soul 45                                          (WOL) = Writing on Label (NAP) = Not affect play                                                      (XOL) = X on Label (NOL) = Name on Label                                                     (YEL) = Yellow         DO YOU OFFER ANY DISCOUNTS ?   If you are a member of Facebook and you add "Ed Odel" to  your friends list, you will receive a 10 % discount on ALL your  future purchases from "Hot Platters" website and ebay store.     WHEN DO YOU UPDATE THE WEBPAGE. ? We will be adding titles to many of the categories on a regular  basis... Some may be updated more frequently than others  depending on the amount of inventory we have to list...     DO YOU HAVE A PHONE NUMBER WHERE I CAN REACH YOU. ? If you have any questions regarding any items on the webpage,  you can contact us by phone or fax at 805-492-3682...     DO YOU ACCEPT WANT LISTS. ? We will accept "priced want lists" only if sent via email (no down-  loads please) or via snail mail at : "Hot Platters, P.O. Box 4213,  Thousand Oaks, California, 91359-1213,  U.S.A"....       DO YOU HAVE A STORE I CAN VISIT IN PERSON. ? NO.  Sorry.  Our entire catalog is currently available online only...     HOW LONG DOES IT TAKE FOR DELIVERY. ?        We ship via United States Postal Service (sorry, no Fed Ex or UPS service available).  Delivery can sometimes take up to two weeks to arrive depending on shipping method...    In the USA, we ship by "media mail" and "first class" mail...  If you  prefer "priority mail", please email us for additional postage fees  before making your purchases...   Canadian & overseas orders are sent by "first class mail inter-  national". Delivery usually takes somewhere between 7-14 days  depending on location but may take longer due to other factors  beyond our control...       CAN I SEE IMAGES OF THE ITEMS I WANT BEFORE I BUY ? Sorry but due to the large volume of titles listed, we can only  provide scanned or digital images of selected items appearing  on the website..   DO YOU SHIP OUTSIDE OF THE U.S.A.  ? "Hot Platters" will ship anywhere in the world...  For our customers  in Canada & overseas, we ship by "first class mail international"...   Sorry but the USPS no longer offers surface (seamail) postage...     HOW DO YOU PACK ORDERS ? Depending on the size of your order, all of our merchandise will  be shipped in either new cardboard mailers or envelopes with  protective pads and plastic covers...    HOW MUCH IS POSTAGE. ? Postage fees vary depending on the size, weight, city, & country...   A slight additional fee is added to cover the cost of postage,  handling, and packing materials...   We combine postage fees for multiple purchases from both of our  "Hot Platters" catalogs and "Hot Platters" ebay store and all orders  shipped in the USA include insurance...       WHAT IS YOUR RETURN POLICY. ? If you are not pleased with any item or items you purchase from  "Hot Platters", you can return for full refund or credit providing you  use the original packing material (or reasonable facsimile)  and  ship to : "Hot Platters, P.O. Box 4213, Thousand Oaks, California,  91359-1213, U.S.A."     WHAT FORMS OF PAYMENT DO YOU ACCEPT. ? In the United States, we can accept payment with a major credit card  via paypal.com. Just provide them with your credit card information  and our email address, (hotplatter@aol.com), & they will send us  payment for the total amount owed...   Postal money orders and personal checks are also accepted though  checks may result in a delay in the order while they clear the bank...     Outside of the U.S.A. (Canada & overseas), we can accept payment  via paypal, international money orders (if drawn on a U.S. bank),  postal money orders (Japan and Canada) and cash if sent by  registered mail (sent at your own risk)...            If you have any questions or comments, please direct them to :                                                                          hotplatters@aol.com Thank you, Ed Odel hotplatters.com

 

WHAT IS HOT PLATTERS? HOW DO THE AUCTIONS WORK? WHEN DOES THE AUCTION END ? HOW DO THE SET SALES WORK? WHAT DO NUMBERS AT THE TOP OF EACH PAGE MEAN? CAN I BUY AN ITEM WITHOUT HAVING TO BID? CAN I SUBMIT A BID WITHOUT USING YOUR BID FORM? WILL I BE NOTIFIED IF THERE IS A HIGHER BIDDER? WHEN DO YOU UPDATE THE WEBPAGE? HOW CAN I SEARCH FOR ITEMS? DO YOU OFFER DISCOUNTS?

DO YOU HAVE A PHONE NUMBER I CAN REACH YOU AT? DO YOU ACCEPT WANT LISTS? DO YOU HAVE A STORE I CAN VISIT IN PERSON? HOW LONG DOES IT TAKE FOR DELIVERY?       CAN I SEE IMAGES OF THE ITEMS I WANT BEFORE I BUY? DO YOU SHIP OUTSIDE OF THE U.S.A.? HOW DO YOU PACK ORDERS? HOW MUCH IS POSTAGE? WHAT IS YOUR RETURN POLICY? WHAT FORMS OF PAYMENT DO YOU ACCEPT? WHY DOES A SOLD ITEM STILL APPEAR ON THE WEBPAGE?