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     Hot Platters FAQ

 
 
http://www.hotplatters.com/hotPlatters_2006/index.html
 
HOW DO I PLACE AN ORDER ?
 

If you would like to place an order from Catalog # 1 or # 2 without

having to register, please use the form below and we will send you 

an invoice for the total amount of your purchase with postage fees

included. 

 

http://www.hotplatters.com/hotPlatters_2006/InfoExtras/BidForm.php

 

http://www.hotplatters.com/hotPlatters_2006/index.html

WHAT IS HOT PLATTERS ?

"Hot Platters" began selling vinyl LP's and 45's internationally
  in the late 1970's after placing a variety of classified ads in
  various music publications from around the world...

Several years later, after being a frequent full page advertiser
 in record collecting magazines like "Goldmine and Discoveries",
 my brother / webmaster Franklin and I started one of the earliest
 online music stores on June 12th, 1995 when we launched our 
 website..  

Today we offer over 50 categories of not only records but CD's,
 Tapes, Videos, Press Kits, Photos, Sheet Music, DVD's, Music-
 Movie-Television related books and memorabilia as well...
 
To view titles from our extensive inventory, you can click on 
 any of the categories at the top of this page (Catalog # 1). 
 
 You can also view additional titles by clicking on "catalog"
  which will take you to "Catalog # 2".
 
 If you are looking for a specific artist or title, you can use
  the "search" fields which appear in both of our catalogs.
 
 
http://www.hotplatters.com/hotPlatters_2006/index.html 
 
WHAT DO THE ABBREVIATIONS STAND FOR. ?
 
 
(1P) = 1st Pressing                                                              (PO) = Promo Only
(2P) = 2nd Pressing                                                            (PRO) = Promo Copy
(BB or CC) = BB Hole or Cut Corner                             (REL) = Related to Artist
(BLK) = Black                                                                       (RI) = Reissue  
(B/W) = Backed With                                                          (SLT WRP) = Slight Warp
(BRN) = Brown                                                                    (SLVR) = Silver
(CVR TR) = Cover Tear                                                     (SOC) = Sticker on Cover
(GRN) = Green                                                                     (SOL) = Sticker on Label
(JS) = Jukebox Title Strip                                                 (TEST PR.) = Test Pressing
(L&S) = Long & Short Version                                        (TOC) = Tape on Cover
(LBL TR) = Label Tear                                                       (U.K.) = British Pressing
(M&S) = Mono & Stereo Version                                    (WLP) = White Label Promo
(N.SOUL) = Northern Soul 45                                          (WOL) = Writing on Label
(NAP) = Not affect play                                                      (XOL) = X on Label
(NOL) = Name on Label                                                     (YEL) = Yellow
 
 
http://www.hotplatters.com/hotPlatters_2006/index.html 
 
DO YOU OFFER ANY DISCOUNTS ?
 
If you are a member of Facebook & you join our group :
you will receive a 10 % discount on ALL future purchases
from "Hot Platters" website and "Hot Platters" ebay store.

 
http://www.hotplatters.com/hotPlatters_2006/index.html 

WHEN DO YOU UPDATE THE WEBPAGE. ?

We will be adding titles to many of the categories on a regular
 basis... Some may be updated more frequently than others
 depending on the amount of inventory we have to list...
 
 
http://www.hotplatters.com/hotPlatters_2006/index.html

DO YOU HAVE A PHONE NUMBER WHERE I CAN REACH YOU. ?

If you have any questions regarding any items on the webpage,
 you can contact us by phone at 805-493-0861...
 

http://www.hotplatters.com/hotPlatters_2006/index.html 

DO YOU ACCEPT WANT LISTS. ?

We will accept "priced want lists" only if sent via email (no down-
 loads please) or via snail mail at : "Hot Platters, P.O. Box 4213,
 Thousand Oaks, California, 91359-1213,  U.S.A"....

 
http://www.hotplatters.com/hotPlatters_2006/index.html 
 
DO YOU HAVE A STORE I CAN VISIT IN PERSON. ?

NO.  Sorry.  Our entire catalog is currently available online only...


http://www.hotplatters.com/hotPlatters_2006/index.html 
 
HOW LONG DOES IT TAKE FOR DELIVERY. ?
      
We ship via United States Postal Service (sorry, no Fed Ex or UPS
service available).  Delivery can sometimes take up to two weeks
to arrive depending on shipping method... 
 
In the USA, we ship by "media mail" and "first class" mail...  If you
 prefer "priority mail", please email us for additional postage fees
 before making your purchases...
 
Canadian & overseas orders are sent by "first class mail inter-
 national". Delivery usually takes somewhere between 7-14 days
 depending on location but may take longer due to other factors
 beyond our control...

 
http://www.hotplatters.com/hotPlatters_2006/index.html 
 
CAN I SEE IMAGES OF THE ITEMS I WANT BEFORE I BUY ?

Sorry but due to the large volume of titles listed, we can only
 provide scanned or digital images of selected items appearing
 on the website..


http://www.hotplatters.com/hotPlatters_2006/index.html
 
DO YOU SHIP OUTSIDE OF THE U.S.A.  ?

"Hot Platters" will ship anywhere in the world...  For our customers
 in Canada & overseas, we ship by "first class mail international"... 
 Sorry but the USPS no longer offers surface (seamail) postage...
 

http://www.hotplatters.com/hotPlatters_2006/index.html
 
HOW DO YOU PACK ORDERS ?

Depending on the size of your order, all of our merchandise will
 be shipped in either new cardboard mailers or envelopes with
 protective pads and plastic covers... 
 

http://www.hotplatters.com/hotPlatters_2006/index.html

HOW MUCH IS POSTAGE. ?

Postage fees vary depending on the size, weight, city, & country...
 
A slight additional fee is added to cover the cost of postage,
 handling, and packing materials...

POSTAGE FEES : http://www.hotplatters.com/postage_fess.php

 

We will combine postage fees for multiple purchases on our website

and in our ebay store : http://stores.ebay.com/Hot-Platters-Music-Store__ 

 
 

http://www.hotplatters.com/hotPlatters_2006/index.html 
 
WHAT IS YOUR RETURN POLICY. ?

If you are not pleased with any item or items you purchase from
 "Hot Platters", you can return for full refund or credit providing you
 use the original packing material (or reasonable facsimile)  and
 ship to : "Hot Platters, P.O. Box 4213, Thousand Oaks, California,
 91359-1213, U.S.A."


http://www.hotplatters.com/hotPlatters_2006/index.html 
 
WHAT FORMS OF PAYMENT DO YOU ACCEPT. ?

In the United States, we can accept payment with a major credit card
 via paypal.com. Just provide them with your credit card information
 and our paypal username, (hotplatter@aol.com), & they will send us
 payment for the total amount owed...
 
Postal money orders and personal checks are also accepted though
 checks may result in a delay in the order while they clear the bank...  
 
Outside of the U.S.A. (Canada & overseas), we can accept payment
 via paypal, international money orders (if drawn on a U.S. bank),
 postal money orders (Japan and Canada) and cash if sent by
 registered mail (sent at your own risk)...       
 
 
If you have any questions or comments, please direct them to :
                                  
                                      hotplatters@aol.com

Thank you,

Ed Odel
hotplatters.com