WHAT IS HOT PLATTERS
?
"Hot Platters" began selling vinyl LP's and 45's internationally in
the late
1970's after placing a variety of classified ads in various music publications
from around the world...
Several years later, after being a frequent full page advertiser in
record
collecting magazines like "Goldmine and Discoveries", my brother /
webmaster Franklin and I started one of the earliest online music
stores on June 12th, 1995 when we launched our website..
Today we offer over 50 categories of not only records but CDs, Tapes,
Videos, Press Kits, Photos, Sheet Music, Music-TV-Film related books
and memorabilia as well...
HOW DO THE AUCTIONS
WORK ?
All items in "Hot Platters" auctions have minimum bids. If
you bid the
minimum dollar amount for a particular item, you will be notified by
email that you are the winning bidder (usually within a five day period)
providing we do not receive other bids of higher value during this five
day
period following your bid submission.
For a better opportunity of being assured a winning bid, you can state
a higher dollar value then the minimum when you submit your bids.
A helpful tip is to bid what a particular item is worth to you.
Bid as high
or low as you wish, but please be prepared to honor ALL of your winning
bids should you be notified.
Successful bidders in the U.S.A. will be notified by email with a list
of their
winning bids including postage, handling, and insurance fees. Successful
winning bidders overseas and in Canada will receive a notification for
total
amount owed with postage and handling fees for seamail or airmail (surface
and airmail in Canada).
WHEN DOES THE
AUCTION END ?
There is no set closing date for any "Hot Platters" auctions... Items
will
remain listed until they are sold, deleted, or updated.
HOW DO THE SET
SALES WORK. ?
Set Sale / New Additions list will appear around the first day of every
month on the Hot Platters home page. All the items listed will be
offered for a set sale price on a first come first serve basis.
WHAT DO NUMBERS
AT THE TOP OF EACH PAGE MEAN ?
There is a 3 digit PAGE NUMBER at the top of EACH page in the catalog
(Example : Rock LP's - 101, Classical LP's - Page 121, Comedy LP's -
Page 131, etc). When you bid, please enter the page number for each
item
you are interested in, otherwise, there might be a delay in notifying
you
because we will have no way of knowing which type of item you are bidding
on : ( LP, 45, Book,Tape, etc. ).
In the case of the set sale/new additions lists, the numbers at the
top of
THOSE pages refers to the month and year : Example
: 3/04 (March, 2004)..
Please provide us with that date so that we know which list you are
referring
to when you want to make a purchase.
CAN I BUY AN
ITEM WITHOUT HAVING TO BID. ?
YES. If you prefer not to bid, just let us know which item(s) you would
like to order and we will set sale them providing the items are still
available
and we do not receive other "higher" bids in the five day
period following
receipt of your email.
CAN I SUBMIT
A BID WITHOUT USING YOUR BID FORM. ?
YES. If you are not comfortable using the bid form, simply email us
a list of items you are interested in, page numbers, and your current
address in the event we are unable to contact you by email.
WILL I BE NOTIFIED
IF THERE IS A HIGHER BIDDER. ?
We will notify you by email within five days if you are being outbid
or if
items you are interested in are no longer available....
WHEN DO YOU UPDATE
THE WEBPAGE. ?
With over 50 categories online, we try to update each one frequently
depending on how many new titles we have picked up in that particular
category... The more titles we acquire for a particular category, the
more
often that category will be updated and put online in updated auctions
or new set sale lists...
HOW CAN I SEARCH
FOR ITEMS. ?
You can locate artists or titles on the home page by entering keywords
in the search field. For titles with two or more words, you can
enter
them in "quotations" for a more accurate search : Example "Bob Dylan",
or "Hey Jude".
You will then get back a listing of all the categories where those artists
or titles appear on our webpage and the page numbers for each.
DO YOU OFFER
DISCOUNTS. ?
YES. We offer discounts of 5 % - 15 % on purchases which exceed
$ 151.00 and up. For additional information, please see
the "discounts"
section of this page.
DO YOU HAVE A
PHONE NUMBER I CAN REACH YOU AT. ?
If you have any questions regarding any items on the webpage, you can
contact us by phone or fax at 805-492-3682.
DO YOU ACCEPT
WANT LISTS. ?
We will accept "priced want lists" only if sent via email (no downloads
please) or via snail mail at : "Hot Platters, P.O. Box 4213, Thousand
Oaks,
California, 91359-1213"..
DO YOU HAVE A
STORE I CAN VISIT IN PERSON. ?
NO. Sorry. Our entire catalog is currently available online
only.
HOW LONG DOES
IT TAKE FOR DELIVERY. ?
We ship via United States Post Office only (sorry, no Fed Ex or UPS
service available). Items are usually shipped at the beginning of each
week. Delivery will depend on whether you prefer media mail or priority
mail in USA, seamail or airmail overseas (surface/airmail in Canada)..
CAN I SEE IMAGES
OF THE ITEMS I WANT BEFORE I BUY ?
Sorry but we can not provide scanned or digital images of items you
might
be interested in purchasing..
DO YOU SHIP OUTSIDE
OF THE U.S.A. ?
"Hot Platters" will ship anywhere in the world by either seamail or
airmail.
Winning bidders will be offered both options to choose from.
HOW DO YOU PACK
ORDERS ?
All of our merchandise is shipped in new cardboard mailers or envelopes
with protective pads and plastic covers (on request)... We also
use mailers
provided by the post office for some items sent by priority mail...
HOW MUCH IS POSTAGE.
?
Postage fees vary depending on the size, weight, city & country...
When
we send out the winning bid notices, we will offer you options so that
you
can choose the fastest or cheapest method for shipment.. See "postage"
section of this page for additional information..
WHAT IS YOUR
RETURN POLICY. ?
If you are not pleased with any item(s) you purchase from "Hot Platters",
you can return for full refund or credit provided you use the original
packing
material (or reasonable facsimile) and ship to : "Hot Platters,
P.O. Box 4213,
Thousand Oaks, California, 91359-1213"
WHAT FORMS OF
PAYMENT DO YOU ACCEPT. ?
In the United States, we can accept payment with a major credit card
via paypal.com. Just provide them with your credit card information
+ our
email address, (hotplatter@aol.com), & they will send us
payment for the
total amount owed. Postal money orders and personal checks are also
accepted though checks may result in a delay in the order while they
clear
the bank.
Outside of the U.S.A. we can accept payment via paypal, international
money orders (if drawn on a U.S. bank) , postal money orders (Japan
and Canada) and cash if sent by registered mail (sent at your own risk).
WHY DOES A SOLD
ITEM STILL APPEAR ON THE WEBPAGE. ?
Items might still appear on the website because we have not yet had
an
opportunity to update the list and delete them...
If you have additional questions, suggestions, or bids, please direct
them to :
hotplatters@aol.com
Thank you,
Ed Odel
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